I visited you yesterday to do an introduction to falconry experience & I wanted to let you know how much I enjoyed it. I didn't really know what to expect and I had not mentioned to you that I have been very ill & quite disabled at times (I should have informed you but I forgot & it was actually really nice to participate in something where people didn't have to accommodate my difficulties) so wasn't sure how I'd manage. The centre was perfect for me, with good paths (I stumble a lot!), everything signed & lots of information.
The group was lovely, the leaders were so friendly and the whole thing was brilliant. My family are very impressed with the photos I've shown them, especially as I am known for not liking birds! I now know that it's small birds I don't like - falcons & chickens are fine!
I wanted to make sure I thanked you for the experience & for the ongoing work you do. And the food in the restaurant looked delicious!
I visited today for the three hour basic handling and felt I had to email you immediately on my return. I was deeply impressed with both the activities and the staff members. The passion of the older gentleman (I'm so sorry I cannot remember his name but he has been with you for 16 years) was so obvious and his knowledge was so exemplary it was incredible and I could have talked to him for hours. The happiness was noticeable in all staff I met today and I was very impressed by the customer service at all times in all places.
In short, I found today a genuine pleasure and feel all staff should be commended on their attitude. Especially the passion and knowledge of the gentleman who led our group.
Deeply deeply impressed and will return in the summer with the family.
We attended a half day experience at the Hawk Conservancy in December and it was so enjoyable.
Your team is obviously glad to be there and seemed (rather more surprisingly) glad we were there. We felt that we were being introduced to something special rather than just being in the way.
The Kite display was terrific, the Harris Hawks entertaining and Delores should have her own show.
On top of all of this your organisation is clearly respected and doing a lot of good.
…. and we thought we should tell you because it is always nice to be told.
Jacqui & James King
I just wanted to express our sincere gratitude and genuine delight having come to you today to attend the children's owl experience.
I can't remember the last time we did an activity as a family where the reality was greater than the expectation. Our host (Pam?) is very knowledgeable and absolutely fantastic with the kids, the access to animals is brilliant and the experience lasted the whole afternoon when I assumed that it would probably be an hour or so in duration.
This has been one of the best experience days we have ever had as a family and represents really goid value for money.
Thank you ever so much. I will definitely be recommending this to family and friends!
Paul Saer & family
I was a guest on an experience day yesterday, and would like to say how much I enjoyed the whole day. It was professionally handled, yet relaxed, and I was really impressed with the way I was allowed to interact with the birds...really 'hands-on'. The weather was great which, no doubt, helped both birds & guests !!! Well worth the money for a 'whole day' experience. Many thanks to all involved in the planning & execution of my memorable day out.
We just want to let you know what an absolutely fantastic and magical day we had last Friday on your Bird of Prey Experience.
Pam and Ben were just incredible with their passion and knowledge, and it was fabulous to spend so much time actually handling the amazing and beautiful birds.
It really did exceed all expectations, and I cannot thank you enough for the experience.
Verity and Martin
A thoroughly enjoyable day. Neil and Richard were both excellent hosts and very knowledgeable. Would recommend this to like-minded friends and family. Would love to come back and try an Owls by Moonlight evening.
CJ – Netheravon, Wiltshire
I was surprised to be able to fly so many birds of prey – what an experience! One I shall never forget. Definitely excellent value for money. I would recommend this day to all my family and friends. Thanks again!
J.E.P – Chalfont St. Giles, Buckinghamshire
The visit was made very special by Cedric’s and Stuart’s obvious passion for the birds. Their care and concern for each bird and knowledge of their individual characteristics was impressive. Thank you for a great experience
Organised visit from Petersfield, Hampshire
A big thank you to the staff who carried out the junior falconer course yesterday. My son thoroughly enjoyed himself and it has made him even more sure that this is the career for him. the Trust is a fantastic place.
Thank you to everyone that my son met on his Junior Falconer session, from the reception staff, volunteers to the falconers. He was thrilled with everything he experienced today from flying owls, feeding vultures to using a lure, so thrilled in fact he is sitting in bed now pretending to be a Bird of Prey and is already planning his flying demonstration. he is eager to return to school to recount his day to anyone that will listen!
I wanted to say how much I enjoyed my owl experience with you. The presentations were excellent, nicely relaxed and full of useful information. The flying was very professional and kept everyone enthralled. Well done
I must write to say what a glorious day I spent with you. Your staff made us so welcome and at ease, and were able to answer my most lateral questions. I was brimming with information by the end of the day. May I add special thanks to the chef who provided such a wonderful lunch of home cooked food. the most wonderful experience was the handling of the birds, and despite my disabilities your staff made it easy for me without drawing attention to my problems, a special thank you for that.
I would like to record extreme thanks for the most wonderful day we had with you. From our arrival to being the last out of the gift shop at 5.30 we had nothing but absolute praise for the facility and all the staff who work there. It was a glorious day, and we spent the best part of 7 hours being introduced to the wonderful work you do and meet both your staff and wonderful tenants. The highlight was holding and flying an owl, a lifelong dream for me, and meeting the Harris Hawks and get a small look at the dream job your staff do. It was a journey of discovery, and we have both learnt so much about the skill, care and dedication involved in looking after these magnificent creatures.
John & Carol Cook
Your staff who accompanied us on the day were extremely welcoming, friendly and their enthusiasm for the work that they do was infectious. It was a pleasure to get a deeper insight into these amazing birds from your knowledgeable staff who clearly have a passion for their conservation. Being close to, handle and fly these birds, including young ones in training was a really fulfilling experience that will be remembered for a long time
Matthew & Wendy Blake
My family attended a Day with Birds of Prey yesterday and I just wanted to let you know what a fantastic day we had. It was perfect from beginning to end, and what a bonus treat to have been able to see the baby owls up close in the hospital. We had a memorable experience and it was really interesting to learn about the invaluable work of the Trust with raptors in the UK and overseas. The day was great. It's hard to pin point our favourite bit, but flying the Harris Hawks had to be the highlight. All the staff are brilliant, and it's clear that that the birds' welfare is paramount.
I would just like to say thank you for the marvellous day we had with you, to celebrate our wedding anniversary. For the whole day we enjoyed an insight into the work undertaken at the Trust. I was surprised how much was crammed into one day, it was non stop excitement.
Sharon & Colin Dunn
I was privileged to attend a day with Birds of Prey yesterday, and I felt compelled to write that the day was absolutely fantastic! In all honesty this has been one of the most fascinating and inspiring experiences I have ever experienced. Thank you to the hosts for being so wonderful, informative, enthusiastic and ensuring that the day was a truly special experience, and a pleasure to meet Ashley who took time out to chat and make us all feel welcome. It was more than an experience it was uplifting and inspirational, and I can't wait to come back
A huge thank you to everyone at the centre, our family had bought a gift voucher for my brother and accompanied him on his visit. All of your staff from the gentleman at the entrance to the knowledgeable staff holding the demonstrations were all highly professional but kind, patient and extremely friendly. They were all happy to stand around and talk with passion about the birds and the centre. Pete's experience sessions was an absolute joy, with no hint of being rushed through his day, and treated with the utmost courtesy throughout. A birthday treat to remember.
A big thank you to your staff for the best birthday present ever, according to my 16 year old son. The birds of prey day was fantastic, don't change the format you have got it just right! Your staff's easy going nature, genuine love for the birds and in depth knowledge made it a day never to be forgotten. We were made to feel like special VIPs and not just another group of people to be taken around, the low number of 4 participants was perfect. So thank you to everyone involved in the organization it was a brilliant day where we learnt so much
p.s. lunch was yummy and filling!
Dianne and Alex
I am writing to say thank you for the wonderful day I had with you. It was nice to handle such a variety of raptors, and questions asked or explanations needed were answered in a such a manner you could not fail to understand. This is an experience that will live with me for a long time.