If you have a ticket or voucher that you would like to use to book a visit to us with, please read through the below to find out how you can use your ticket or voucher.
Please contact us on 01264 773850 or email@example.com to book a date for your visit. We will need your ticket reference and please have a selection of dates in mind.
If you have a printed ticket to come and visit us, please see the below instructions for how and when you can use these:
FREE TICKETS ISSUED FOR ADOPTERS
Thank you for adopting one of our birds. If you have not used your free ticket that was issued as part of your adoption, please call a member of our team on 01264 773850 and we can pre-book your visit. We have extended the validity of your admission tickets to cover the closed period and to give you a longer time to use your ticket.
FREE TICKETS OR DISCOUNTED VOUCHERS/ENTRY/ADMISSION
As we are having to restrict the number of visitors, we’re sorry that we’re not able to accept discounts until we have sufficient capacity to accommodate them. This includes, but is not limited to, Hampshire Top Attractions discounts and Blue Peter discounts. We are unable to accept free tickets that you may have been granted in special circumstances either. We hope we can change this as soon as possible.
We are unable to accept Tesco vouchers in exchange for a visit to the Trust at the moment. If you have already exchanged your Tesco vouchers for a visit to the Trust and have any queries relating to existing unredeemed vouchers, please contact Tesco on 0800 591 688* or 0330 123 1688** Option 2, Monday to Friday: 8am to 8pm and Saturday: 8am to 6pm. *Free from BT landlines. Other providers vary. Calls may be recorded. **Charged at local rate from mobiles and private telephones.
AFTERNOON TEA WITH ADMISSION VOUCHERS
We are now able to take bookings for this again. If you have a voucher and would like to book, please call 01264 773850. This cannot be booked online.
If you are visiting as a carer accompanying a visitor will special needs, please call our team on 01264 773850 to book your visits. Carer tickets cannot be booked online.
THE BREEZE FAMILY TICKET VOUCHER
If you purchased tickets from the Breeze in February 2020 of this year, we have extended the validity of your tickets until 20 March 2021. You do not need to do anything to extend the validity of your voucher, this extension has been applied automatically.
HAMPSHIRE TOP ATTRACTIONS VOUCHER
These are not valid to use whilst we have restricted daily visitor numbers. We hope to be able to accept them again soon and will update this page when we can do so.
If you have any other ticket or voucher and you’re not sure how you can use it, please contact us via firstname.lastname@example.org and we’ll be happy to help.