If you have a ticket or voucher that you would like to use to book a visit to us with, please read through the below to find out how you can use your ticket or voucher.
Please contact us on 01264 773850 or firstname.lastname@example.org to book a date for your visit. We will need your ticket reference and please have a selection of dates in mind.
If you have a printed ticket to come and visit us, please see the below instructions for how and when you can use these:
FREE TICKETS ISSUED FOR ADOPTERS
Thank you for adopting one of our birds. If you have not used your free ticket that was issued as part of your adoption, please call a member of our team on 01264 773850 and we can pre-book your visit. We have extended the validity of your admission tickets to cover the closed period and to give you a longer time to use your ticket.
FREE TICKETS OR DISCOUNTED VOUCHERS/ENTRY/ADMISSION
As we are still restricting the number of visitors, we can only admit a small number of discounted or complimentary tickets. There is an allowance each day for these tickets, once these have been taken, we will need to ask you to choose another date. These tickets cannot be booked online. Please email us at email@example.com with your contact details and preferred date to visit and a member of our team will come back to you.
From Monday 19 July, we will be accepting Tesco Vouchers. We can only admit a small number of Tesco Voucher tickets. There is an allowance each day for these tickets, once these have been taken, we will need to ask you to choose another date. These tickets cannot be booked online. Please email us at firstname.lastname@example.org with your Tesco Voucher Reference Number(s), contact details and preferred date to visit and a member of our team will come back to you. Tesco vouchers only valid to be used against donation price admission tickets.
AFTERNOON TEA WITH ADMISSION VOUCHERS
If you have a voucher for this experience and would like to book, please call 01264 773850. This cannot be booked online.
If you are visiting as a carer accompanying a visitor will special needs, please call our team on 01264 773850 to book your visits. Carer tickets cannot be booked online.
If you have any other ticket or voucher and you’re not sure how you can use it, please contact us via email@example.com and we’ll be happy to help.