We are continually reviewing the measures we have in place at the Hawk Conservancy Trust. We have worked hard to make you feel safe when you visit to allow you to enjoy your time here, providing some much needed escapism to watch our displays, outside in the fresh air, and be able to connect with nature. We know a visit to the Trust makes many of you feel better. We would like this to continue and to keep all of our visitors happy. This is harder than it seems; we’re very aware that there are some of you who would like to continue to be cautious, while others will welcome the freedom that the lifting of restrictions will bring. We have done our best to consider both when looking at which measures to keep in place. Please respect others and help us make it harmonious for all.
We’ve listened to research and concluded that the majority of visitors are not ready to be in close contact with others. Therefore, we have decided to maintain space for one metre social distancing in seated arenas. We will help you choose your seats to provide adequate space between groups. We understand this is a challenge, however, we’d like to ask those with children to keep an eye on them to make sure they are social distancing too!
In order to allow for space between visitors, we will need to continue to monitor the number of visitors coming to the Trust, therefore pre-booking is essential for members and non-members. Tickets are non-refundable and non-transferable.
The track and trace app QR code will be available for you to scan on arrival.
We would like to ask you to continue to wear face coverings in our inside areas; our shop, restaurant (apart from when seated) and in the toilets. We will keep our screens in place in the shop and restaurant.
Sanitiser stations and the hand-washing station continue to remain in place for use at various times during the day.
We will continue with our high standards of cleaning with regular sanitising of the toilets and high-touch areas.
We can now accept cash, but we’d like to ask you to use cards if possible.
We will keep an eye on the number of people in the shop/reception area so that our visitors have a comfortable amount space. Please work with us if there are times where we might ask you to wait until there are fewer people inside the shop.
Since everyone is now well acquainted with the need for space, we will be more relaxed about flows of people around the site, but ask for your ongoing consideration of others.
If you need to make a booking that includes a carer ticket, please call our team on 01264 773850 to book your visits. Carer tickets cannot be booked online.
As we are still restricting the number of visitors, we can only admit a small number of discounted or complimentary tickets. There is an allowance each day for these tickets, once these have been taken, we will need to ask you to choose another date. These tickets cannot be booked online. Please email us at firstname.lastname@example.org with your contact details and preferred date to visit and a member of our team will come back to you.
We are now accepting Tesco Vouchers a small number of Tesco Voucher tickets. There is an allowance each day for these tickets, once these have been taken, we will need to ask you to choose another date. These tickets cannot be booked online. Please email us at email@example.com with your Tesco Voucher Reference Number(s), contact details and preferred date to visit and a member of our team will come back to you. Tesco vouchers only valid to be used against donation price admission tickets.
Please do not come and visit the Trust if you have symptoms of COVID-19, have tested positive in the last 10 days or have been told to self-isolate.
Pre-booked tickets cannot be refunded and are non-transferable. If you are unable to visit due to experiencing COVID-19 symptoms, please contact us as soon as you experience symptoms and we will make arrangements with you. We hope you understand that we may ask for some confirmation.
We are still allowing far fewer visitors to the Trust than prior to the pandemic. We rely heavily on income from our visitors to fund our vital conservation work. If you are able to and would like to support us with donations, we would be very grateful for anything. For a small organisation, we make a big impact with our mission – the conservation of birds of prey – please help us, if you can, continue to do this. Donate online now.